Contact us

One address reaches ReccoBox, and a person reads it. Pick whichever of these is closest and we will get back to you.

hello@reccobox.com

Help with your account

Cannot sign in, did not get the verification code, want your account deleted, or something is behaving oddly. Tell us the email address on the account and roughly what happened.

Email about my account

Report a list or a profile

Something on ReccoBox that should not be there — spam, impersonation, or worse. Send us the link and a line about the problem, and we will look at it.

Report something

A username

Someone is using a name that is yours, or a name you wanted was refused. Say which name and why it should be yours.

Email about a username

Your data, or a security issue

A copy of your data, a correction, a deletion, or a weakness you have found in the site. Please report anything security-related here before telling anyone else.

Email about data or security

How long we take

ReccoBox is a small project, so this is not a support desk with hours. We aim to answer within a few days, and within 30 days for a formal request about your data.

The rules

Our Terms & Conditions cover what you can expect from ReccoBox and what we may do — including changing or blocking a username. The Privacy Policy covers what we keep about you and how to have it removed.